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Comment Archives: Locations: 1 Star: Last 7 Days

Re: “The Mad Taco (Montpelier)

Fast food takeout at a high price. Its about as Mexican as Taco Bell.

Posted by Hwkmn on 09/24/2016 at 8:18 AM

Re: “Cyclepath Indoor Cycling

Be careful when purchasing passes from Cyclepath. You may regret it as much as I did. You’re better off elsewhere. You can be sure your money will be.

Up to March 2016, Cyclepath would sell multiclass passes to its customers, and would regularly offer multiclass passes at a discount in order to entice more purchases. BEWARE. Customers could easily purchase multiple classes, in anticipation of enjoying the classes over multiple weeks or even months.

Then, in March 2016, Cyclepath abruptly closed its doors, providing a week’s notice to its email list subscribers. Until late September 2016, Cyclepath offered ZERO classes. CYCLEPATH HALTED OPERATIONS FOR almost SIX MONTHS.

But Cyclepath refused to refund its customers, despite failing to provide the service it sold. If you bought classes hoping to exercise at the studio in the summer, Cyclepath decided to keep your money without offering any of the contracted-for services. Anyone who purchased a class pass and wanted to use it on a cold or rainy day in spring or summer…tough luck. Cyclepath and its owners, Kara and Ian, did not offer any Cyclepath classes during that period.

I asked for a refund in August so I could spend my money elsewhere at the end of the summer. I was refused and advised that I should have used my classes immediately, as though I should have anticipated Cyclepath’s six-month abandonment of its business. According to Cyclepath, Cyclepath has a “no refunds” policy after 30 days, even if it is literally IMPOSSIBLE for a customer to obtain the purchased services because Cyclepath abruptly shut its doors for a six-month vacation.

I don’t patronize businesses that make fools out of its customers. Vermont has excellent fitness class providers, with terrific reputations who treat customers (and customers’ wallets) with respect. Avoid Cyclepath.

Posted by Bartin on 09/18/2016 at 8:03 PM

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