Re: “M-Sàigòn Bánh Mì & Boba Café”

Hair in the food
Tonight was deserving of one star, only because there is no half-star option. Where do we start? They don’t serve complimentary tea anymore - a month ago we were served hot tea as we were seated. Tonight the tea came with our meal, and we were charged two dollars. On day three of being employed, our waitress was still completely unfamiliar with the menu. She asked what size we would like our spring rolls and crispy wonton soup, which are standard sizes from the Appetizer list. When I inquired about the soup of the day she simply said I don’t know. When the spring rolls arrived she brought them without the plum dipping sauce. When she returned with the sauce it didn’t have peanuts with it. She took the dipping sauce away and forgot to bring it back. When the wonton soup came it was a different wonton soup with assorted vegetables. The soup was good enough, but not what I ordered. One entree arrived and our waitress said enjoy even though we were still waiting for a Saigon Salad. From there on out the waitress didn’t check in with us, let alone even look our way to inquire about the missing salad. We had to get up and go to the counter to ask for the salad that never made it on the order. The salad finally arrived yet we were disturbed to find a long hair at near the end of the plate. When the waitress finally came back, only to ask us if we wanted our check, I told her to hold off. At this point I went up to the counter to ask another waitress who was in charge. The manager/owner/chef came out from the kitchen and I shared that I had been here before and this was by far the worst service yet and I would appreciate the meal on the house or at least a significant discount. I suppose he was nice enough to take the hairy salad off the bill. I accepted this gesture and further shared our disappointment by leaving a $0.00 tip. And for the grand finale, as we were on our way out we see the table next to us finding not one, but two hairs in their noodles! Enjoy! Food: 2 Ambiance: 3 Service: 1