Concerned traveler | Seven Days | Vermont's Independent Voice

Concerned traveler 
Member since Jul 14, 2019



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Re: “Long Lines, Missed Flights: Airport Rush Hour Prompts Reconfiguration of TSA Access

I was in this 5:30am rush this morning. Travelers who typically fly from Burlington are not accustom to the lines that are described above and folks were tense about missing their flights. There was a TSA officer whose job it was to manage the line and I have never experienced anyone more caustic and unprofessional. She was yelling and completely unreasonable to the point that people ( already tense) began to escalate. It is concerning to me that anyone charged with the task of ensuring a safe environment would be so poorly trained and unprepared for the job. I understand this may be the best you can do for $17.55/hr but it seems the costs in the long run are going to be much greater. Not looking forward to flying through here ever again.

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Posted by Concerned traveler on 07/14/2019 at 10:00 PM

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