Credit: James Buck
Posted inNews

Painful Lessons From the Past Inform Labor Department’s $30M Computer Overhaul

When Kerry Walker’s unemployment insurance payments halted without explanation in June 2020, she called the Vermont Department of Labor repeatedly to find out why. Eventually, she learned that there was a problem with her Social Security number. She’d never heard the number questioned before, and nobody she talked to at the state could explain just […]

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