On August 21, Malletts Bay Diner & Bakery announced on Facebook “with tears of heartbreak” that its last day of business will be September 2. The diner, which started as Pearl Street Diner in Burlington, moved to Colchester in June 2017. “We thought we would be here for a long, long time, but in the end, we couldn’t survive the forced move from Burlington,” the Facebook post says.
This article appears in Aug 29 – Sep 4, 2018.
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If our visit in early August was any indication, the rude waitstaff may have had something to do with it. Although only 1 other table was occupied, the older woman server (btw not the owner, who has always been very friendly) refused to allow us (in our late 60s) to be seated with our 5 yr old grandson while waiting for 2 others to join us (who happened to arrive within 5 minutes anyway) telling us that we may be taking up valuable table space they needed, forcing us to wait on counter stools or standing. If this was typical of their service no wonder people stayed away. A shame some waitstaff don’t understand that good customer relations equals good business.
While in Burlington one time I visited service at pearl street diner it was awful.