Two days after his administration launched a new web-based health insurance marketplace, Gov. Peter Shumlin said Thursday that problems plaguing Vermont Health Connect were a little more “something-burger” than “nothing-burger.”

At the same time, Shumlin said his administration was “making great progress” in resolving glitches and accelerating connectivity to the online exchange, through which 100,000 Vermonters are expected to buy health insurance. 

“This is a good news story,” the governor said Thursday afternoon at a Statehouse press conference. “This is the biggest technology transformation in health care in the history of America. We are delivering on the promise that was made to help low-income people get access to insurance.”

In discussing the system’s roll-out, Shumlin found himself revisiting a prime metaphor he cooked up at another press conference two weeks before. At the time, the governor was asked about his administration’s recent admission that Vermont Health Connect’s online payment processing system would not debut until November 1 — a month later than promised.

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Paul Heintz was part of the Seven Days news team from 2012 to 2020. He served as political editor and wrote the "Fair Game" political column before becoming a staff writer.

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