Eldercare | Seven Days | Vermont's Independent Voice

Please support our work!

Donate  Advertise


Attorney General Settles With Troubled Eldercare Homes


COVID-19 Kept Families and Regulators Out of Eldercare Homes. This Is What Was Happening


Lockdowns Left Eldercare Homes Unchecked and Residents Vulnerable


Locked Down, Masked Up: Working Through a Tiny Group Home's Outbreak


Vermont Eldercare Navigator 2014-2020

Off Message

Nursing Home Conglomerate Settles Vermont Neglect Allegations for $740,000

Off Message

Eldercare Home Whose Promises 'Were a Lie' to Pay Settlement


When Eldercare Homes Flout Rules, Managers Aren’t Held Responsible


Elder Abuse and Neglect Is a Well-Kept Secret in Vermont


A New American Finds Purpose, and 'Family,' in Caregiving


When Elder Homes Stumble, Frail Vermonters Get Hurt

About this Series

Families who make the difficult decision to place an elderly relative in a residential care or assisted living home must then ask: Which home?

Vermonters entrust residents to 133 state-regulated facilities that can accommodate more than 3,000 residents. These places do not provide the level of care available in nursing homes and aren’t regulated as vigorously. Some are mom-and-pop operations; others have out-of-state corporate owners.

They market themselves as offering personalized care and a comfortable lifestyle. And some do.

But “Worse for Care,” a joint investigation by Seven Days and Vermont Public Radio, reveals that some seniors in these facilities live in challenging circumstances. To report our stories, we obtained five and a half years’ worth of complaints and state inspections, detailed in thousands of pages of documents.

The data show that seniors have wandered from homes, sometimes in the dead of Vermont winter. They’ve been given the wrong dosage of medicine and fed cheap, high-sodium foods. Seniors have been assaulted, exploited and treated in undignified ways by employees at some facilities.

We built a database to help us better understand how often homes are cited and what happens — and doesn’t — when they’re caught violating state regulations. We used it to inform our interviews with state regulators, families, advocates and care-home operators.

To assist consumers, we’re also launching our Vermont Eldercare Navigator. This database, searchable by facility name or location, lists the number of complaints against each home and contains complete inspection reports for both residential care homes and assisted living facilities.

Seven Days and VPR teamed up to share the workload and to make sure the stories reach the widest possible audience.

How's Your Local Elder Home Doing?

Vermont Eldercare Navigator

Use our Vermont Elder Care Navigator to see what state inspectors found.

The Team

Seven Days

  • Editors: Matthew Roy, Candace Page
  • Former Data Editor: Andrea Suozzo
  • Reporter: Derek Brouwer
  • Photographer: James Buck


  • Editor: Mark Davis
  • Reporters: Emily Corwin & Liam Elder Connors

More Stories

You can listen to audio reports from this series on vpr.org.

Looking for info about a specific home?

Look it up on the Vermont Eldercare Navigator.

Got a story to share?

Tell us what's happening at your eldercare home at [email protected].

Have a complaint about an eldercare home?

Alert state regulators at [email protected].

Want to report elder abuse?

In an emergency, call 911. You can also reach Adult Protective Services at [email protected] or by calling 1-800-564-1612 or by visiting dail.vermont.gov.

Keep up with us Seven Days a week!

Sign up for our fun and informative

All content © 2024 Da Capo Publishing, Inc. 255 So. Champlain St. Ste. 5, Burlington, VT 05401

Advertising Policy  |  Privacy Policy  |  Contact Us  |  About Us  |  Help
Website powered by Foundation